FAQ

Can I shop for these items in person?

Yes, on Thorns matchdays you can come to the Fanladen (1633 SW Alder) in the 2.5 hours leading up to the kickoff and for an hour after the match. During away games, we will be periodically setting up a pop-up shop at viewing parties. Please monitor our social media feeds for updates on those events. 

Can I order online and pick up the items in person?

No, we do not offer this service. Our storage space is limited, so all online orders will be shipped out.

When should my order arrive?

We are a volunteer run organization, and try to ship out orders once a week. Volunteers do not work on specific days, but you will get an email when your order is shipped out with a tracking number. If it has been 10 business days and you haven't received your shipping information, please email us at merch@rosecityriveters.org.